Privacy Policy

At Red Parrot Language School (“Red Parrot”, “we”, “our”, “us”), we respect your privacy and are committed to protecting the personal information of our students, parents, guardians, website visitors, and users. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit www.redparrotschool.com or use our services, including online classes, admissions, inquiries, and communications.

By using our website or services, you agree to the practices described in this Privacy Policy.

Who We Are

Red Parrot Language School is an online language learning platform offering interactive language courses for children and learners of different age groups. We currently provide language learning programs such as Malayalam and Arabic, with additional programs introduced from time to time.

Information We Collect

We may collect the following categories of information:

Personal Information

When you contact us, enroll in a course, request a trial class, or communicate with us, we may collect:

• Parent/guardian name
• Student name
• Student age or grade level
• Email address
• Phone number
• Billing address
• Country/location
• Communication preferences

Educational Information

To provide suitable classes and learning support, we may collect:

• Course interests
• Learning level
• Language proficiency
• Attendance records
• Progress reports
• Teacher notes

Technical Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date/time of access
• Referral source
• Cookies and analytics data

Payment Information

If you purchase courses or services, payments may be processed through secure third-party payment providers. We do not store full card or banking details on our servers unless required for lawful accounting purposes.

How We Use Your Information

We use your information for legitimate educational and business purposes, including to:

• Process admissions and enrollments
• Schedule trial classes and regular classes
• Deliver online learning sessions
• Communicate with parents/guardians and learners
• Respond to inquiries and support requests
• Personalize learning experiences
• Track attendance and progress
• Process payments and invoices
• Improve website functionality and services
• Send important notices, reminders, and updates
• Share promotional offers (where legally permitted)
• Maintain security and prevent fraud
• Comply with legal obligations

Children’s Privacy

Because many of our learners are children, we take children’s privacy seriously.

We collect children’s personal information only as reasonably necessary to provide educational services. In many cases, information is provided by parents or legal guardians during registration.

Parents or guardians may contact us at any time to:

• Review their child’s information
• Request corrections
• Withdraw consent where applicable
• Request deletion, subject to legal requirements

We encourage parents to supervise their child’s online activity.

Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve user experience and understand website performance.

Cookies may help us:

• Remember preferences
• Improve website speed and usability
• Measure traffic and visitor behavior
• Support marketing campaigns

You may disable cookies in your browser settings. Some website functions may not operate properly if cookies are disabled.

Analytics & Advertising Tools

We may use trusted third-party tools such as:

• Google Analytics
• Search Console tools
• Meta/Facebook pixels
• CRM or email automation platforms

These tools may collect limited technical usage information to help us improve our website and communications.

Third-party providers process data according to their own privacy policies.

Online Classes & Communication Platforms

We may use third-party platforms such as video conferencing tools, messaging apps, email systems, or learning management systems to deliver our services.

These providers may process data necessary for:

• Joining live classes
• Sharing course materials
• Attendance tracking
• Notifications
• Parent-teacher communication

We choose reputable providers where possible, but their services remain subject to their own terms and privacy practices.

How We Share Information

We do not sell your personal information.

We may share information only when necessary with:

• Teachers and internal staff
• Payment processors
• Technology service providers
• Analytics providers
• Professional advisors (legal/accounting)
• Government or regulatory authorities when legally required

All sharing is limited to legitimate business or legal purposes.

International Data Transfers

As our students and families may be located in different countries, your information may be processed or stored outside your country of residence.

Where data transfers occur, we take reasonable steps to ensure appropriate safeguards are in place.

Data Retention

We keep personal information only for as long as necessary to:

• Provide services
• Maintain educational records
• Resolve disputes
• Meet accounting or tax obligations
• Comply with law

When information is no longer required, we securely delete or anonymize it where practical.

Data Security

We use commercially reasonable administrative, technical, and organizational measures to protect your data, including:

• Secure website hosting
• Restricted access controls
• Password-protected systems
• Staff confidentiality measures
• Payment security through trusted processors

However, no internet transmission or storage method is completely secure.

Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to certain uses
• Withdraw consent
• Request a copy of your data

To exercise your rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external sites. Please review their policies separately.

Marketing Communications

We may occasionally send updates, offers, newsletters, or educational announcements.

You may opt out of promotional emails at any time by:

• Clicking the unsubscribe link
• Contacting us directly

We may still send important service-related communications.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or service changes.

Any revised version will be posted on this page with an updated effective date. Continued use of our website after updates means acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Red Parrot Language School
No. 4/461, 2nd Floor, Suite No. 399
Valamkottil Towers, Judgemukku
Kakkanad, Kochi, Kerala 682021, India
Email: info@redparrotschool.com
Phone: +91 90374 95104

Consent

By using our website or enrolling in our services, you consent to the collection and use of information as described in this Privacy Policy.